Privacy Policy
Red Music Centre T/A Red Music and Dance
Last Updated: 13 February 2026
1. Introduction
Red Music and Dance (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, store and disclose personal information when you:
- Enrol in classes
- Attend a trial
- Visit our website
- Contact us
- Interact with our advertising or social media
- Participate in events or performances
2. What Personal Information We Collect
We may collect the following types of personal information:
From Parents/Guardians:
- Full name
- Email address
- Phone number
- Residential address
- Emergency contact details
- Payment information
- Communication preferences
From Students:
- Full name
- Date of birth
- Medical information (where relevant)
- Injury history
- Allergy information
- Learning or behavioural considerations (if disclosed)
- Photos and videos (with consent)
3. How We Collect Personal Information
We collect personal information through:
- Online enrolment forms
- Trial booking forms
- Website contact forms
- In-person enrolment
- Email or phone communication
- Social media messaging
- Advertising lead forms
- Cookies and website analytics
4. Why We Collect Your Information
We collect personal information to:
- Process enrolments and bookings
- Manage class placements
- Communicate important studio information
- Ensure student safety and wellbeing
- Process payments
- Provide customer support
- Improve our services
- Send marketing communications (where consent has been provided)
- Comply with legal obligations
5. Marketing Communications
We may send you:
- Studio updates
- Term reminders
- Event information
- Promotional offers
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.
6. Payment Information
Payments may be processed through secure third-party payment providers. We do not store full credit card details on our servers.
7. Website & Cookies
Our website may use:
- Cookies
- Meta Pixel
- Google Analytics
These tools help us understand website traffic and improve marketing performance. You can disable cookies in your browser settings.
8. Storage & Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored:
- Electronically in secure software systems
- In password-protected databases
- In locked filing cabinets (where applicable)
9. Disclosure of Personal Information
We may disclose personal information to:
- Teachers and staff
- Payment processors
- IT and software providers
- Event organisers (where relevant)
- Government authorities where required by law
We do not sell personal information.
10. Access & Correction
You may request access to your personal information or request corrections by contacting us at:
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Studio Address]
We will respond within a reasonable timeframe.
11. Children’s Privacy
As a dance studio working with minors, we collect information from parents or guardians. We do not knowingly collect personal information directly from children without parental consent.
12. Photography & Media
Photos and videos may be taken during classes, performances and events. Consent is requested during enrolment. You may withdraw consent in writing at any time.
13. Complaints
If you believe we have breached your privacy, please contact us in writing. If you are not satisfied with our response, you may contact:
Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992
14. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.